Axuall Customer Support

We're here to help! Our live support team is available Monday through Friday from 8 am to 8 pm Eastern Time (excluding national holidays), ready to assist you through the following channels:

Need help outside these hours? Our Knowledge Base offers 24/7 self-service support with a wide range of articles and guides.

If you can't find what you're looking for, please submit the form below. We diligently review and respond to all inquiries during our next scheduled live support hours. Your satisfaction and support are our top priorities!

Submit a request

Please enter your name.

Please enter the details of your request. Please note the priority and severity of the issue.

Please select whether this issue impacts administrators or clinicians.

If you selected "Clinician" in the previous item, now provide the names of the individuals impacted by the issue.

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